Responsible Gaming

Introduction

At Pokiesurf, we believe that gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means. If you find yourself gambling more than intended or experiencing negative impacts on your life, we encourage you to seek help immediately.

Age Verification

By accessing Pokiesurf, you confirm that you are at least 18 years of age or the legal age for gambling in your jurisdiction within Australia. Gambling is strictly prohibited for minors. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Be aware of the following signs that may indicate problem gambling:

• Chasing Losses: Attempting to recover lost money by gambling more
• Hiding Gambling Activity: Concealing the extent of gambling from family or friends
• Neglecting Responsibilities: Prioritizing gambling over work, study, or family obligations
• Increasing Amounts: Needing to gamble with larger amounts to achieve the same excitement
• Loss of Control: Being unable to stop or limit gambling sessions
• Financial Strain: Using borrowed money, credit, or savings to gamble
• Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Relationship Problems: Conflicts with family or friends due to gambling
• Lying About Gambling: Being dishonest about time or money spent gambling

If you recognize any of these signs in your own behaviour, please seek support immediately.

Self-Help Tools

Pokiesurf is committed to providing tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent
• Session Time Limits: Set a maximum duration for your gambling sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Closure: Permanently close your account if you wish to stop gambling entirely

Contact our support team at any time to implement these tools or discuss your gaming habits.

Support Organizations

If you or someone you know needs help with problem gambling, the following organizations provide free and confidential support:

Australia

• Gambling Help Online – Free counselling and support for problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call, 24/7)
• Lifeline Australia – Crisis support and counselling
  www.lifeline.org.au
  Phone: 13 11 14 (24/7)

International Resources

• GamCare (UK) – Free gambling addiction support
  www.gamcare.org.uk
• GamStop (UK) – National self-exclusion scheme
  www.gamstop.co.uk
• Responsible Gambling Council (Canada) – Education and support
  www.responsiblegambling.org
• National Council on Problem Gambling (USA) – Information and referrals
  www.ncpgambling.org
  Phone: 1-800-522-4700

Take Action Today

If you are experiencing problems with gambling, please seek help immediately. Problem gambling can have serious consequences for your health, finances, and relationships. Support is available, and recovery is possible.

Contact Gambling Help Online now: 1800 858 858 or visit www.gamblinghelponline.org.au

Remember: gambling should always be fun and entertaining. If it's not, it's time to seek help.